Community Celtic Casino

Responsible Gaming

Celtic Casino takes the service we provide to our online players very seriously, bestowing an authentic gambling environment to each of our members. We assure that our live casino network runs under the highest ethical and responsible policies and regulations for all of our gaming practices and procedures. This consists of, but not limited to, acting dutifully, fair play for all of our members, providing Grade-A casino games, and ensuring winnings are paid out as quick as possible.

Celtic Casino has taken a pro-active attitude to oppose problem gambling. Our measures include:

  • Making certain our employees are educated through a variety of programs and techniques on responsible gaming policies and procedure.
  • Supplying problem gaming information and resources for aid available to our employees.
  • Supplying information to our players, through a variety of techniques, about responsible gaming and resources for aid with gambling problems.
  • Corroborating that all of our members are above the age of 18 years and monitoring cautiously to prevent underage gambling.

Being in Control

Gambling with Celtic Casino should be fun and entertaining. It should not be considered a valid way to make money. We advise that you make and stick to a budget plan for your gaming expenditures. This practice is known as bankroll management. This is beneficial to all levels of players because you define how much money you can afford to spend, and how often. Never bet more than you can potentially afford.

We want you to be safe and play wisely. Celtic Casino has a list of questions, courtesy of GamCare, to help determine if you have a problem with gambling:

  • Have others ever criticized your gambling?
  • Have you ever lied to cover up the amount of money or time you have gambled?
  • Do arguments, frustrations or disappointments make you want to gamble?
  • Do you gamble alone for long periods?
  • Do you stay away from work, college or school to gamble?
  • Do you gamble to escape from a boring or unhappy life?
  • Are you reluctant to spend 'gambling money' on anything else?
  • Have you lost interest in your family, friends or pastimes due to gambling?
  • After losing, do you feel you must try and win back your losses as soon as possible?
  • If you run out of money when gambling, do you feel lost and in despair and need to gamble again as soon as possible?
  • Do you gamble until your last penny is gone?
  • Have you lied, stolen or borrowed just to get money to gamble, or to pay gambling debts?
  • Do you ever feel depressed or even suicidal because of your gambling?

If you answered yes to just one of the questions above, it is time to seek advice to make sure that you can control your gambling.

Available Help

If you or a person you know is fighting with gambling problems, then it is important to know that help is always available. In almost every country there is a Problem Gamblers service. We also recommend contacting the following web site for further assistance:

18+ ONLY

Celtic Casino prohibits any person under the age of 18 years to open an account or play at Celtic Casino. We do not support anyone under the age of 18 to visit our web site. If there is a chance that anyone from your household or work place under the age of 18 can come into contact with Celtic Casino, please ensure that your user name, password and account number are kept private.

Self Exclusion Policy

In an effort to provide a quality service Celtic Casino offers a Self Exclusion option to help those players who feel they need it. If a player feels they would like to lock their account then simply contact support@CelticCasino.com and mention Self Exclusion any where in the email or ask us to lock your account. Depending on whether the player requests a permanent or temporary "exclusion" the players account will be temporarily locked for a period of time.

Celtic Casino will exclude the player from "real" betting from the online casino network. The self-exclusion will last a minimum of 1 week. After a week the player must email support@CelticCasino.com in order to re-activate the player account. The second time the player opts for Self Exclusion, the account will be locked for a period of a month. The third time the player requests exclusion the player account will be locked permantently.

As soon as a player requests Self Exclusion, the following applies:

  • The player will no longer be able tp place a real money bet with Celtic Casino.
  • Deposit additional funds to the player account.
  • The player will not be allowed to create an additional account with the intention of circumventing the Self Exclusion rule.
  • The player will no longer receive promotional material via off line channels or online.